Frequently Asked Questions
All you need to know about Photobooth AI
Events
How does an event work?
You can configure the Photobooth on a single device, such as a tablet or desktop, where guests can take photos directly. After each photo, a QR code is displayed on the screen. Guests can then scan this QR code to instantly access and download their image, making it easy for everyone to enjoy their photos without needing extra steps. You can also allow your guests to join the event using their own devices through an unique code. Each guest then have a limited amount of credits to use during the event after creating their account.
How do I buy credits for my event ?
When creating an event, it's important to determine how many credits you'll need to cover the shots generations. You can either purchase new credits or use previously bought credits and assign them to the event :
If you find that you need more credits during your event, don't worry – you can still add additional credits while the event is ongoing. Simply go to your event detail page, click on the Buy extra credits button, and they will be instantly added to your balance. This allows you to continue using Photobooth seamlessly without any interruptions, ensuring that you have enough credits to complete your event without hassle.
How to share pictures from an event ?
When creating an event, you will be prompted with the option Enable Gallery Page. If toggled, this option creates a centralized page where all the event photos will be displayed, making it easy for guests to view and access the pictures taken during and after the event. Two options are available to share the gallery:
- Public Mode : Every user with a link can access the gallery page.
- Password Mode : Users will be prompted to enter a password to access the gallery page. Password is displayed on your Event Detail page under the Event share parameters section.
If Gallery is activated, the gallery url will be displayed in your Event Detail page. The link is available for 1 year to your and your guests.
The photos taken are securely stored on Amazon S3, ensuring reliable and high-quality storage. As the event organizer, you can find all event's picture on your Event Detail page. This allows you to review, manage, and download all the images captured, ensuring you never miss a moment from your event.
For Multi-App mode events types each users will have access to his own pictures on its devices. Only the gallery link will provide access to all pictures.
What happen to unused credits from my events?
Once your event is over, any unused credits allocated for the event can be easily returned to your general credit balance. To do this, simply click the Recredit Button on the Event Detail page.
The returned credits will be recredited to your account, where they can be reused for single-shot photos or applied to future events. This feature ensures that no credits go to waste, giving you maximum flexibility to use them as you need.